Privacy Policy
Last updated: September 17, 2025
Introduction
At MyUrbanFarm, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information about you when you use our website, mobile applications, and other online products and services (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
Information You Provide
We collect information you provide directly to us, such as when you create an account, update your profile, use interactive features, participate in surveys, contact customer support, or otherwise communicate with us.
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about the precise location of your device with your consent.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Provide personalized content and experiences
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of MyUrbanFarm and others
Sharing of Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of MyUrbanFarm or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- Between and among MyUrbanFarm and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
- With your consent or at your direction
Your Choices
Account Information
You may update, correct, or delete information about you at any time by logging into your online account or emailing us. We may retain certain information as required by law or for legitimate business purposes.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications or by updating your email preferences in your account settings. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
privacy@myurbanfarm.com